Driveway.com

I’ve been on the hunt

I’ve been on the hunt for a good car, but it’s been a bit of a challenge. Every time I find one that checks all the boxes—no accidents, single owner—it’s already snapped up. The ones that are left either have accidents in their history or have switched hands too many times, which gets me worried about potential hidden issues. I’m determined to keep looking, though. I’m curious about how often new cars come in; is it something that happens daily, weekly, or monthly? Just trying to figure out my chances of finding the right one soon. Any insight would be appreciated!

Man, what a ride. I

Man, what a ride. I went in thinking this dealership might be the one, but boy was I wrong. They threw an offer my way, which wasn't exactly what I hoped for, but I thought, alright, let’s see where this goes. Then they noticed my sweet aftermarket bumper and those cool light-up letters on the grill. Instead of seeing the value, they knocked off $2000 from their offer! Can you believe it? I even suggested returning everything to factory settings, but they just weren't having it. The attitude was just off, and the service? Not great. Felt like they were trying to pull a fast one. Needless to say, I walked out and didn’t accept their lousy offer.

You know, I wasn't sure

You know, I wasn't sure what to expect heading into the dealership, but it turned out really great. Initially, we had our eyes set on a particular car, but it got snatched up before we could seal the deal. No worries though, because Justin and his team were just fantastic. They really put in the effort to find us another car that matched what we needed in terms of mileage and budget. It felt like they were genuinely interested in helping us rather than just making a sale. The whole process was smooth and stress-free, which is not something you can often say about buying a car. Definitely made a tricky situation way easier for us.

We stumbled upon a 2019

We stumbled upon a 2019 model with just 18,200 miles, exactly what we wanted, and honestly, it felt like winning the lottery. After scouring the internet for days, this was the gem none of the other sites had. Driveway offered a sweet deal, so we couldn’t resist. The whole buying thing took a bit of patience, but worth it. Elizabeth kicked things off, making sure the car was ours and handling the insurance stuff. Mireya handled the contracts and payment bits, even though some papers needed to be UPS-ed for notary. Jaylynn got our registration sorted, while Darren organized the delivery. It took 13 days for the car to arrive, and though the temporary tag situation was a hassle, our Private MVD sorted it. Loving the car now!

I tried snagging a pricey

I tried snagging a pricey Land Rover Defender from Driveway and it turned into a mess. We jumped through all the hoops—papers, documents, deposit, the whole shebang—and then we waited. But then we spotted the same ride at Largo Honda for $5,000 less. Naturally, we hit up our Driveway rep to ask about this massive price gap. He promised to check with the dealership. By the end of the day, Roberto Felipe from the dealership claimed the car was already sold to someone else. It felt like a total fib, just them dodging the lower price. Their communication was a nightmare and honesty seemed optional. Honestly, steer clear of Driveway and Largo Honda.

So, I just got this

So, I just got this stunning car, and let me tell you, it's been quite the ride! Buying it was a breeze, all thanks to the fantastic team. Corey handled all the coordination like a pro, and Donte from the valet team? Just wow, super friendly and made everything smooth. But, here's where it got a bit bumpy – the delivery. My car was overlooked for pickup not once, not twice, but three times! I mean, come on, I'd already paid for it, so that part was a bit of a letdown. But hey, despite the hiccup, buying a car online is something I'd definitely recommend if you want convenience and a mostly hassle-free experience.

Such a frustrating experience

I recently had quite a frustrating experience with this dealership. First off, it seemed like every time I visited, there was a new salesperson who didn’t really know what they were doing. I specifically asked them not to send my credit application to multiple lenders, but they went ahead and did it anyway. When the car was finally delivered, I noticed the tires were in terrible shape, practically falling apart. To top it off, they couldn’t sort out my plates or registration for three weeks, which meant my new car was just sitting there, unusable. If you’re thinking about going here, maybe think twice. This was one hassle I could’ve done without.

Such a great time

I had a great time working with Marco from Driveway, he really knows his stuff. Marco was super helpful, answering all our questions and always getting back to us quickly, even with our different time zones. We managed to trade and get a BMW delivered right to our driveway in no time. We had a bad run with Carvana before – they wanted to delay delivery for months when we were all set to sign. Not cool. Marco and Driveway turned things around for us. For anyone looking to upgrade their ride, these guys are solid. I’m giving them 4 stars for now, just waiting to check out the car once it arrives, then I'll probably bump it to 5.

Walking into the dealership, I

Walking into the dealership, I felt at ease instantly. The vibe was super chill, and there was no one breathing down my neck, which was refreshing. Valerie and Lindsay were friendly and made the whole process smooth. Jennifer was on point with the paperwork, making sure everything was crystal clear. But Jonathan, he was the real MVP. He kept me in the loop about my car's arrival, updating me regularly, which I appreciated. It felt like he genuinely cared about my experience, not just making a sale. Honestly, the whole team made buying my car feel less like a chore and more like a pleasant outing. Big kudos to them all!

I got my car almost

I got my car almost three months back, but I'm still waiting on the title and plates. It’s been a frustrating ride, and I even had to pay out of pocket for a temporary tag extension. Communication? Practically non-existent. Every time I try to reach out, it feels like shouting into the void. I’m seriously considering legal action because I'm tired of waiting and being ignored. If someone had told me this is how they handle things, I would have definitely taken my business elsewhere. It’s a shame because I really liked the car, but this whole experience has left a bad taste in my mouth.

I was looking to buy

I was looking to buy an electric vehicle and found one priced just over the $25K federal limit. It seemed doable, especially when the online rep hinted that a deal might be possible. Excited, I put down a $500 deposit and spent a couple of hours thinking everything was on track. But when I talked to Justin, the sales manager in Dallas, he shut it down fast. No price change, and they were sticking with that annoying documents fee. Felt like a bait-and-switch. If the online team had been upfront, I wouldn’t have gone through all that hassle. Just a frustrating experience overall.

Cool customer experience!

I recently had the chance to work with Ayani, Tyler, and Frances over at Driveway, and let me tell you, they are something else! From start to finish, their service and attention were just amazing. It's rare to find a team that communicates so well and gets things done without a hitch. I'm usually pretty skeptical about trying new services, but these folks changed my mind. I’m definitely coming back to them and will be telling all my friends and family to give them a try. Seriously, they deserve a big shout-out or even a raise for making everything so smooth. This was definitely a top-tier customer experience!

I had quite the experience

I had quite the experience with Driveway.com when I decided to buy my car online. The whole process was surprisingly smooth. Browsing through their website was a breeze, and I quickly found the car I wanted. The team, especially Brandon Perez, Nathan Vinson, and Precious Brown, were super helpful. They were always ready to answer my questions and kept me informed throughout. I felt like they genuinely cared about making sure I was happy with my purchase. It's not often that buying a car feels this stress-free. If you're considering getting a car online, Driveway.com is definitely worth checking out. I’m really pleased with my choice!

We thought we'd give Driveway

We thought we'd give Driveway a try for our car purchase, but wow, what a headache. Bought a car, only to send it back because of a major mechanical issue. You’d think Driveway would step in and help, right? Nope, it was all on us to contact the dealership directly to get things sorted. Driveway's supposed to be the go-between, but they were more like a ghost. When we tried to get our loan voided, Driveway just passed the buck back to the dealership. Working with Sarah was a nightmare—she barely returned our calls and only answered texts she felt like. For a company owned by Lithia Motors, this was super disappointing. Definitely steering clear next time and letting folks know to avoid them too.

I’ve had a truly frustrating

I’ve had a truly frustrating experience with this car delivery. When the vehicle showed up, it wasn’t on a flatbed but driven, and it had an extra 69 miles on it, plus a dent on the rear bumper. When I reached out to get it sorted, they wanted to charge me $895 just to take it back, even though it wasn’t in the condition I bought it. The promises they make about delivering cars in perfect condition are just empty words. And trying to talk to anyone in charge feels pointless, like nobody’s actually listening or cares. It's disappointing to see such practices from a dealership associated with Mercedes. This isn’t how customers should be treated.

Wouldn't recommend this place

So, I thought I was finally going to get a good deal on a car with just $2000 down. After getting hit with nine credit inquiries, they approved me, and then it got wild. They asked me to trade in a car right after approval. Problem is, I don’t have a car to trade—just my wife’s and a relative’s. Living in rural NJ, a car is essential for me. They also asked for three referrals, which was strange. I've been buying cars for 14 years and never faced anything like this. They initially said they work with all banks, but turns out they only use their own. The interest rate and down payment demands were outrageous. I might have to dispute those credit inquiries. Wouldn't recommend this place.

I walked into the dealership,

I walked into the dealership, a bit nervous about all the finance stuff, but then I met Patrick. This guy was just awesome. No beating around the bush, he got right to the point and helped me snag a lower APR, which was a huge relief. Plus, all that digital paperwork that usually gives me a headache? Patrick handled it like a pro, walking me through everything step by step. His patience was something else, especially with all my questions. Honestly, he made the whole process feel like a breeze. If anyone deserves a raise, it’s Patrick. Seriously, he’s a gem in that place and definitely earned my trust and gratitude.

I walked into the dealership

I walked into the dealership excited to buy my Chevrolet Impala. I did everything they asked – signed the paperwork, settled on the loan, and handed over a $500 down payment. They did the credit check and said all was good. Days passed with no word, so I had to call them up. That's when they casually mentioned the car had already been sold to someone else! No calls, no explanations, nothing from their side. And then, they tried pushing a different car on me like it was no big deal. Felt really unprofessional, and now I’m stuck with a credit ding and no car. This place? Total mess. Be careful if you decide to buy from them, 'cause they might just sell your car to someone else.

Rollercoaster experience

Back in July 2025, I had quite a rollercoaster experience with this car dealership. Buying the car was a breeze, really smooth at first. Communication? Spot on initially. But the delivery? Oh boy, it went downhill from there. They told me to "just hang around for three days" to see if the car would show up. Turns out, they use a third-party service, and getting accurate info was like pulling teeth. After my mechanic found a major issue, they picked up the car quickly, but since then, I've been left in the dark about my refund. Eleven days later, I’m still waiting, despite numerous calls and promises of escalation. The 7-day return policy seems like a joke when they ghost you. If you're considering them, maybe stick to local options to avoid this chaos.

Total waste of time and effort

I thought trading in my cars for an X6 M would be straightforward. I had two vehicles in mind for the trade, which seemed promising since most places only take one. One of my cars, the Q80, needed a picture inspection. I went through the hassle, but never got a price back. Meanwhile, another car I had a quote for needed an update via a link that had nothing to do with the Q80. Everything just fell apart. Two managers, Trinity and Iboro, assured me it would be sorted out, but nothing ever happened. Really frustrating experience, especially when these platforms promise to make car buying simpler. Total waste of time and effort.

Care customer service

I walked into the store not knowing exactly what to expect, but Tyler greeted me right away with a friendly smile. From the moment we started talking, he made everything feel so straightforward. He explained every little detail in a way that was easy to understand and didn't make me feel silly for asking questions. Tyler was there through the whole process, and his patience was impressive. He was honest and straightforward, which made me trust him even more. His team was equally supportive, ensuring everything went smoothly. Honestly, it was one of the best customer service experiences I’ve had in a long time. Tyler and his crew really know how to take care of their customers.

I wandered into Driveway last

I wandered into Driveway last week, just browsing, you know? Wasn’t expecting much, but wow, it turned out to be such a breeze! MJ was there, super friendly and knew exactly what to do. She walked me through the whole car buying process like it was a piece of cake. No hiccups, no stress, just smooth sailing. The selection was pretty impressive too, had plenty of choices without being overwhelmed. MJ and the team really made it feel like they cared about what I needed, not just making a sale. Left feeling genuinely happy with my new ride and grateful for their help. Kudos to MJ and the Driveway crew for making it all so simple and pleasant!

I had quite the ride

I had quite the ride with Driveway's customer service. It started off smooth, but then things took a turn. After buying a truck and bringing it home, I noticed a weird noise. Next morning, the engine just locked up on my way to work. Talk about scary! But Driveway had my back. They quickly arranged for a tow and got the truck checked out. Throughout the whole mess, their team was always in touch. They didn't make me the go-between, which was a relief. Cindy and Cherylle were especially awesome, really made me feel heard. In the end, I had to return the truck, but they promised a full refund and even covered some extra costs. Despite everything, I felt like they genuinely cared.

Awesome time

You wouldn't believe how awesome my experience at Driveway was, all thanks to Amanda! She's just so genuine and easy to talk to. Even when she was away on holiday, she didn't forget about me. I ended up buying a car with cash, and she made sure to check in afterward. She was genuinely happy for me and made sure my down payment was refunded without a hitch. I could really feel her positive energy and patience throughout the process. Honestly, I can't imagine going back to Driveway without Amanda being there to help. She's just that good! If you're thinking of buying a car, go see her.

I’d definitely recommend them

Selling my car online for the first time was quite an adventure. I was tired of dealing with scammers on Craigslist and Marketplace, so I decided to try something different. I got quotes from a few places, and Driveway surprised me by offering almost what I wanted. The whole process was surprisingly chill and straightforward, which was nice, though it did make me a little anxious at times because of past experiences. But the staff were super helpful, answering all my questions patiently. On pickup day, Ruben and Carissa reached out early, and since it was a holiday, I was happy to accommodate. They came right on time, professional to a tee, did their checks, and sorted the payment quickly. Honestly, it was a smooth and pleasant experience, and I’d definitely recommend them.

Amazing experience

I had this amazing experience with Ruben from the Detroit Hub. Ruben was just great – super friendly and polite. He showed up with a big smile and made everything feel easy. The whole thing was fast, too. Before he left, he even made sure I could see the money in my account, which was really thoughtful. It's not every day you meet someone who goes that extra mile. Honestly, if you’re thinking about selling your car, Ruben’s your guy, and driveway.com makes the whole process simple and stress-free. I didn’t expect it to be this smooth, but I’m glad it was. Highly recommended!

Started buying a car on

Started buying a car on June 25th, got all the paperwork done by the next day. Communication was great until I paid the deposit and the car was taken off the lot. I was told I'd get the car faster since I was picking it up myself, which was a relief since my old car's engine just died. But by July 1st, hadn't heard a thing. Called them around 3 PM my time, only to find out the car wasn’t even drivable yet—they were waiting on a shifter. They promised to call back, but nothing. When I reached out again, they said I couldn’t get the car until after the 4th of July. Now I’m second-guessing this whole deal. They shouldn't sell cars that aren’t road-ready.

Huge thanks

I gotta tell you about Marco at Driveway. We just wrapped up our second time working with him, and honestly, he's just awesome. Marco's got this patience and kindness that makes everything so smooth. It's like chatting with a friend who knows exactly what you need and gets things done without any hassle. Every question we threw at him, he answered with a smile, never making us feel rushed or silly. Marco's not just a salesperson; he's genuinely there to help, and it shows. If you're thinking about using Driveway, do it! We’re already telling all our friends. Huge thanks to Marco and the whole Driveway crew for making everything so easy.

Wow, what a ride

Wow, what a ride. Tried buying a car from Havanna and Trinity, and boy, was it an ordeal. I was ready to drop $36,500 on a vehicle, just asked if they’d toss in an extended warranty. You’d think that’d be a reasonable request, right? But nope, they kept sidestepping the question, like it was the hardest thing in the world to answer. I felt like they didn’t care if I bought the car or not. Communication was all over the place, and their attitude? Super dismissive. No wiggle room on price, no effort to make things work. It’s like they’ve got so many cars they don’t need to bother with customer service. If you’re shopping for a car, skip these guys. You deserve better treatment.

You know how it goes,

You know how it goes, you're all set to make a big purchase, but the company's response time is dragging. That's how it was with this company. I was just about ready to give up when Ryan stepped in. This guy really knows his stuff and went above and beyond to sort out my transaction issues. Ryan was the only shining light in an otherwise frustrating experience. His dedication left a good impression, even if the rest didn't. In the end, I decided to go with another company for my car purchase. But if I ever think about returning to this company, it's Ryan I'd want to work with again. He's a real gem.