GEEK STUDIO INC

4.7

79 anmeldelser
  • 5 stjerner

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  • 1 stjerner

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Om GEEK STUDIO INC

Geek Studios stands as a prominent service provider in the realm of help desk and IT solutions. They cater to a diverse clientele, serving small, medium, and large-sized businesses, as well as home consumers across the nation. Their comprehensive services encompass a wide range of IT solutions, offering expert assistance and support tailored to meet the unique needs of each client. With a commitment to excellence, Geek Studios ensures that businesses and individuals can rely on them for all their IT-related requirements. Their widespread presence and versatile offerings make them a trusted choice in the field of IT support and solutions.

Key Details:

  • Location: The company is headquartered in Libertyville, United States.
  • Founders: Mr. Paranjyothi Umapathy is owner of GEEK STUDIO INC.
  • Foundation Date: The company was established in the year 2015.

Geek Studio review: remote IT support, device setup and computer troubleshooting

Geek Studio is a US IT support and consulting provider based in Chandler, Arizona, serving home users and small, medium and larger businesses. This Geek Studio review covers remote technical support, computer troubleshooting and selected hardware or software sales rather than manufacturer warranty service. The company works with Windows PCs, laptops, printers, browsers, email, networking equipment and peripherals and also lists digital marketing and web-related services. Support is offered in English and can involve remote-access software installed on the customer’s computer.

IT support, troubleshooting and service plans

Core services include system optimization, virus and spyware troubleshooting, printer setup, email configuration, browser issues, networking, new-computer setup and problems involving hard drives, memory, sound or video cards and scanners. The company can sell support as a per-problem service or as a term plan covering multiple problems during the selected period. Its store also lists third-party laptops, desktops, printers and security software.

Geek Studio’s booking interface currently shows time-based examples such as $49.99 for 15–30 minutes, $99.99 for 30–45 minutes and $119.99 for 30–60 minutes, although the actual booking summary can vary with the selected issue and service scope. The terms exclude programming, software development, product training and manufacturer warranty replacement from ordinary remote-support work.

Payment, cancellation and refund conditions

Service starts when the customer signs up and payment is realized. Geek Studio’s refund policy allows a customer to request cancellation within 14 days, but any refund is partial and excludes a one-time $149.99 registration charge. The same policy states that refunds are not available after 14 days.

Term-plan rules use an additional formula when a customer terminates before the full term: the refund is limited to the lesser of a prorated amount based on unused months or 75% of the total amount originally paid. A technical issue can be considered resolved even when the final conclusion is that the problem requires a vendor upgrade, is a hardware fault or involves a known incompatibility. Remote support can also require the customer to obtain cables, software or other components separately; those purchases are outside the support fee unless specifically included.

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  • A

    Aguirre

    1 anmeldelser

    It was a very goo experiance.

    It was a very goo experiance. They were fast and efficient, and called me back quickly when disconnected. Much apprecaited!

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  • C

    Cheryl

    1 anmeldelser

    George was very quick to return my calls.

    George was very quick to return my calls. Every time I call him he is always there to help me. I am very happy with the support I have received at Geek Studio.

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  • A

    Anonymous

    1 anmeldelser

    This company was amazing!

    This company was amazing! I can't say enough good things about it! The gentleman who helped me fix the problem was really helpful. I would suggest this company to anyone. Thank you!

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  • W

    William

    1 anmeldelser

    Awsome experiance!

    Awsome experiance! Talked to a person straight away and he was realy helpfull and solved my problems.

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  • S

    Sue

    1 anmeldelser

    It was nice meeting Henry.

    It was nice meeting Henry. Looking forward to work with you again. Knew exactly what he was doing and had it done in a timely manner. Thank you for a job well done.

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  • F

    Frankie

    1 anmeldelser

    Henry, I want to thank you for doing

    Henry, I want to thank you for doing a wonderful job guiding me through my issues. You are a very helpfull person.

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  • R

    Roslyn

    1 anmeldelser

    The company's customer service was great.

    The company's customer service was great. The representative knew a lot and was really nice and patient when helping me. They answered all my questions well. It was a cool experience.

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  • V

    Victor

    1 anmeldelser

    The company did a good job fixing my

    The company did a good job fixing my computer and printer issues. The technician, Henry Adams, was patient and helpful. I appreciate his assistance.

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  • D

    Donald

    1 anmeldelser

    The representative showed

    The representative showed amazing patience wth us. The first problem we called about was completely fixd. this really matters.

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  • S

    Sandra

    1 anmeldelser

    The folks at Geek Studios were

    The folks at Geek Studios were really patient and helpful. They took their time to answer all my questions and didn't push me into buying more expensive services. The technician was really good with computers. I feel like I can rely on this company whenever I need them.

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  • L

    Louis

    1 anmeldelser

    The geek studio really impressed

    The geek studio really impressed me. They handled all the problems on my computer expertly. Now, I'll just have to wait and see if any more issues crop up in the future.

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  • P

    Pamela

    1 anmeldelser

    The interaction with the company's

    The interaction with the company's representative proved to be a fruitful experience. It is anticipated that the identified issues have been adequately addressed.

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  • A

    Anonymous

    1 anmeldelser

    The service was reasonably prompt

    The service was reasonably prompt, given the circumstances. The technician, Jeff, displayed notable patience and consistency in addressing the issue.

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  • A

    Anonymous

    1 anmeldelser

    I recently experienced the loss

    I recently experienced the loss of my husband, and as someone not well-versed in computer matters, the individual I spoke with displayed great consideration and patience in assisting me.

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  • P

    Paula J.

    1 anmeldelser

    I'm delighted with the service from Geek

    I'm delighted with the service from Geek Studio. They promptly addressed a significant error I made, demonstrating their reliability. I appreciate their timely assistance. Thank you.

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  • A

    Albert

    1 anmeldelser

    Well, picture this: I decide to opt out of

    Well, picture this: I decide to opt out of the INK club and insert the cartridge they provided. Surprise, surprise! Suddenly, I'm informed that the cartridge I supposedly purchased is responsible for a virus. Strange, considering I never bought one. Next thing I know, I'm slapped with a $299.99 charge to rectify the alleged damage to my network. The timing seems a bit too convenient. Despite my primary focus on scanning and emailing, the experience with this company and HP leaves much to be desired.

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  • p

    petern stronger

    1 anmeldelser

    In my view, this company stands

    In my view, this company stands out as a top choice. When it comes to computer technicians, they are quick, precise, and highly professional. Always reliable and supportive, Geek Studio consistently delivers excellent services. Grateful for all their assistance.

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  • D

    Darcy B.

    1 anmeldelser

    I value the prompt response from

    I value the prompt response from the representative. They displayed patience and assistance, attentively addressing my concerns and resolving issues. Their phone demeanor was pleasant.

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  • F

    Francis

    1 anmeldelser

    Appreciation extends to the company

    Appreciation extends to the company for their supportive and knowledgeable staff who promptly aided me during a critical situation. Their expertise and swift assistance were instrumental in addressing my needs.

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  • N

    Nancy K

    1 anmeldelser

    HELPED ME WHEN I DIDNT KNOW

    HENRY ADAMS WAS VERY UNDERSTANDING.MY PROBLEM AND HELPED ME WHEN I DIDNT KNOW WHAT TO DO AND THAN NEXT. EVERYTHING WAS PERFECT.

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  • M

    Margetalk

    1 anmeldelser

    The representative displayed exceptional

    The representative displayed exceptional patience and promptly resolved my issue. Their knowledge was evident, contributing to an overall great service experience.

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  • W

    Winters

    1 anmeldelser

    United States

    I found myself in a

    I found myself in a real jam when Russian hackers got hold of my personal info. I was panicking, not knowing what to do. Then I reached out to Geek Studio, and George came to the rescue like a tech superhero. He calmly took control of the situation, and before I knew it, he had everything sorted out. It wasn’t the first time, either. George had saved me from a similar mess before, and his skills are just unmatched. I can't thank him enough for making my digital life secure again. If you ever find yourself in a tech crisis, Geek Studio is the place to go. They're lifesavers, truly!

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  • A

    Austin

    1 anmeldelser

    United States

    Definitely recommending them

    I had to deal with some hacking issues on my computer and smartphone, and I wasn't sure where to turn. I stumbled upon this service, and honestly, it was like finding a hidden gem. The team was super easy to talk to, and they answered all my questions in a way that made everything simple to understand. They were timely and professional, which gave me a lot of confidence in their abilities. The best part? They smoothly referred me to the right people for more specialized help. The entire experience was seamless, and I walked away feeling relieved and well taken care of. Definitely recommending them to anyone facing similar problems!

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  • M

    Marti

    1 anmeldelser

    United States

    Yesterday afternoon was a whirlwind.

    Yesterday afternoon was a whirlwind. I found myself in a bit of a panic after a cyber attack hit my system. That’s when I reached out to George. He was super attentive, asking all the right questions before diving into action. Without wasting time, he kicked those pesky hackers out and even suggested an upgrade to beef up my system’s security. What really stood out was his confidence and deep understanding; it was like a wave of calm amidst the chaos. Cyber security is crucial, and George made sure I felt secure again. Huge thanks to him! It’s a relief knowing someone so skilled has your back.

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  • S

    Sylvia Colton

    1 anmeldelser

    United States

    I walked into this store

    I walked into this store thinking I’d get some help, but things took a wild turn. They convinced me my computer was infected with all sorts of nasty stuff—viruses, malware, you name it. I felt cornered and ended up almost signing up for their services. Thankfully, I hesitated, but they still managed to charge my credit card without my consent. I couldn’t believe it! They promised no charges would be made, yet there it was, a transaction I never agreed to. Had to call my credit card company to sort it out. Such a hassle! Definitely not going back there. What a mess.

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  • J

    Jeff Coopersmith

    1 anmeldelser

    United States

    Thanks, Henry!

    You won't believe what happened when I had issues with my internet network. Epson pointed out some problems, and then I found Henry. This guy's a wizard! Spent over two hours fixing up my network, cleaning up everything. He explained everything in a way I could actually understand, which is rare these days. Even gave me tips to keep my devices running smoothly. And get this, he suggested I call him every month just to make sure everything’s still safe. It’s like having a personal tech guru. Seriously, Henry and his team are something else. I’m just so thankful I stumbled upon them. Thanks, Henry!

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  • W

    Williamson

    1 anmeldelser

    United States

    I reached out to George

    I reached out to George when my system was acting up, and let me tell you, he was a lifesaver. He dove right into the issue and wouldn't stop until it was fixed. His dedication was incredible, and his knowledge about the product was off the charts. George really knew his stuff and thanks to him, our privacy and records stayed safe from those pesky hackers. It's not every day you come across someone so professional and committed. Honestly, if anyone deserves a raise, it's George. Huge thanks to him for his hard work and expertise!

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  • C

    Catherine J

    1 anmeldelser

    United States

    I walked into the store

    I walked into the store feeling pretty unsure about the whole computer thing. I’m not exactly tech-savvy, you know? But these folks totally turned that around for me. They really knew their stuff and managed to explain things in a way that even I could grasp. It was like they opened up a whole new world for me. Before, I was clueless about what was really going on behind the screen, but now I feel a lot more confident. I'm actually excited to get started with my new setup and see what I can do. It's kinda cool to finally understand what’s needed to make everything work.

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  • C

    Cambridge

    1 anmeldelser

    United States

    You know, dealing with tech

    You know, dealing with tech stuff can be a real headache sometimes, but this time was different. The support team was just fantastic. They didn't push me into buying anything, which was such a relief. The folks I talked to were super professional and took the time to walk me through every step. They made everything so easy to understand, and I didn't feel rushed at all. It's rare to find that kind of service these days. Honestly, I left feeling really happy with the whole experience. If only every service was like this, life would be so much easier.

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  • M

    Mark

    1 anmeldelser

    United States

    Highly recommend her!

    I walked into the store feeling a bit anxious, hoping to solve a couple of issues that had been bothering me. Jessica greeted me with a warm smile, and instantly, I felt a bit more relaxed. She took the time to listen to everything I had to say, even when I rambled a bit. It wasn't a quick visit, but by the end, all my concerns were sorted out, and I felt like I was truly heard. Jessica was not just professional but also genuinely friendly. I left the store feeling relieved and grateful. If you need help, she's definitely the one to ask for. Highly recommend her!

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